A Lesson in Crisis Communications 2023 got off to a frightening beginning for football fans, with Damar Hamlin’s cardiac arrest dominating everybody’s news feed. The Buffalo Bills safety collapsed in the middle of a game against the Cincinnati Bengals, and Hamlin’s health occupied all our minds for the following days. High [...]
External Monitoring Lol, at the title: “external monitoring." It feels like a business school way of saying stalking. Okay, okay, enough of that (although I may have my next blog idea). First, I want to start by explaining the framing. External monitoring is what often happens when a team sits down [...]
Elections and TikTok and Misinformation, Oh My! These days, it feels like the election cycle never really ends. And similarly, the cycle of misinformation online is unending. Whether it’s low-stakes rumors about celebrities or very real conspiracies, most online platforms are full of misinformation. And with its explosion in popularity, TikTok [...]
